Privacy policy

This privacy policy explains how Scottish Energy Efficiency collects, uses and protects your personal information when you use this website or request a quote for domestic solar panels in Scotland. We are committed to handling your data responsibly and in line with UK data protection law.

What we collect

When you fill in a quote form or contact us, we collect:

• Your name.
• A UK phone number.
• An email address.
• Your postcode.
• What you are interested in (panels, battery, or both) and any message you add.
• The page on this site you submitted the form from.

We do not collect sensitive personal data through the forms on this site. We do not use the forms to collect payment information — quotes are no-obligation and no payment is taken at enquiry stage.

How we use your information

• To acknowledge your enquiry and contact you about your solar quote.
• To arrange a no-obligation survey through our MCS-certified installation partner.
• To send you a written quote and follow up on your enquiry.
• To respond to questions you ask us by phone, email, WhatsApp or through the forms.

We do not use your information for marketing you did not ask for, and we do not sell your data.

Who we share it with

To arrange your survey and quote, we share the details you provide with our MCS-certified installation partner, who carries out the survey and issues the quote. We do not share your information with any other third party unless required by law.

How long we keep it

We keep enquiry data for as long as is needed to handle your quote and any follow-up, and then for a reasonable period afterwards in case you return to us. If you ask us to delete your data, we will do so where we are not legally required to retain it.

Cookies

This site uses minimal cookies. See our cookies page for details.

Your rights

You have the right to ask what data we hold about you, to ask for a copy, to ask us to correct anything inaccurate, and to ask us to delete your data where we are not legally required to keep it. To exercise any of these rights, email info@scottishenergyefficiency.co.uk.

Contact

If you have any question about this policy or how we handle your data, email info@scottishenergyefficiency.co.uk or write to us at Unit 3 Prospect III, Prospect Business Centre, Dundee DD2 1TY.

Last updated: 17 October 2026